Frequently Asked Questions

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Do you require location services to be enabled on the device?

VALIDITY recommends that location services be enabled on the device for the photo verification steps and prompts the user to do so. VALIDITY will not stop the homeowner from completing the inspection without location services, but will continually warn them that the photos cannot be validated. The appraiser and lender can clearly see which photos have passed all stages of verification and which ones have only partial or no verification. The system was designed this way so not to create a roadblock should a homeowner not have location services on their device or are unable to enable them.