Client Success

Our Team is Your Team

A person that knows you and your business will respond every time.

Our promise to you

Dedicated Support Team

You’ll be assigned a dedicated Client Relations Manager to make certain that all your requirements, follow-ups and expectations are met.

Consistent Communication

SVI answers its phones and replies to emails – you will promptly receive the answers you need to effectively run your business.

Adherence to SLAs

We can use your SLA reporting or provide reports for you – either way we’ll use the data to drive any training or recruiting needed to support your success.

Working one-on-one with our clients leads to successful outcomes

Customer service means getting the information you need when you need it. We’ve found that making someone an expert in your business is the best way to accomplish this.

Success Team Benefits

Deep industry knowledge

The majority of our Client Managers have worked at banks –they know the industry from the inside out and know what’s important.

Single point of contact

SVI wants to be an expert at your business – we’ve found the best way to do this is to provide you a single point of contact that becomes part of your team.

Power to get things done

People who succeed at SVI have a “get it done” entrepreneurial spirit. These problem-solvers are empowered and rewarded for your success.

Professionally Trained

SVI has a Learning Management System with more than 800 modules, assuring our people have the knowledge needed to get the job done right.

Our Client Success Stories

SVI’s commitment to working with the best appraisers rather than the cheapest separates them from other AMCs. We see the results in both the level of service provided and the quality of their reports.”
Peoples Home Lending
We have worked with many other companies and have finally found a professional, compliant, educated AMC with customer service that is second to none in a high-volume environment.”
New American Funding
I wanted you to know how much I appreciate your exceptional effort in helping my clients accomplish their needs. These types of things separate the great from the average.”
BNC National Bank
Stewart Valuation Intelligence is the only Appraisal Management Company I have ever worked with that has a live person answer the phone every single time. It’s refreshing to know there is a valuation company that is committed to customer service.”
National Bank of Kansas City

Ready to get started with our team of experts?

Click to contact a team member.