Frequently Asked Questions

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Product

Does the user provide an attestation or certification upon submission of the data?
How do I order when using Intelligent Cascade?
How do you know the person is authorized to provide the information?
How do you prevent images poor quality images, images taken in poor lighting, etc.?
How do you prevent the user from spoofing their location?
How does your platform function with little or no cell reception and/or wifi?
How long have you been completing review products?
Is Stewart Valuation Intelligence on Ellie Mae Encompass?
Is the application designed to be multi-lingual?

Client/Partner Management

How are customer or borrower complaints handled?
How can I sign up to be a Stewart Valuation Intelligence Network Partner?
How long does it take for SVI to respond to a customer service inquiry?
How often do you pay?

Compliance

How do you monitor state regulatory changes to ensure that you are in compliance?
I thought I could only use drive-by appraisals for home equity valuations?