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Frequently Asked Questions
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Product
Can a lender/investor access archives of their data?
Can a lender/investor have a configured instance?
Can you integrate with my platform?
Do you display the locations on an overhead image of the property showing location of each photo?
Do you have a process to deliver printed copies of completed reports to borrowers?
Do you have hybrid valuation products?
Do you require location services to be enabled on the device?
Does it cost more to use Intelligent Cascade?
Does the appraiser receive the information in a format that can be easily stored in their workfile?
Does the user provide an attestation or certification upon submission of the data?
How do I order when using Intelligent Cascade?
How do you know the person is authorized to provide the information?
General
Are you an AMC?
Can I get HVF data?
Do you have licensed/certified appraisers on staff?
Do you subcontract?
Do you use any third parties to place orders?
Client/Partner Management
As a Network Partner, how can I get more work from Stewart Valuation Intelligence?
Do I need to complete a background check?
Do you sometimes have different SLAs by product, complexity or market area?
How are customer or borrower complaints handled?
How can I sign up to be a Stewart Valuation Intelligence Network Partner?
Compliance
Are you compliant with all Consumer Financial Protection Agency (CFPB) requirements?
Do you have a process for identifying and reporting USPAP violations?
Do you maintain a list of appraisers you would recommend not doing business with?